CIHQ Accredited Hospital

Official Complaint Process

Organizations using CIHQ accreditation for deemed-status purposes must inform patients, or their surrogate decision-maker, of the right to file complaints regarding quality of care concerns or safety issues to CIHQ.

The patient / surrogate decision maker is not required to notify the organization prior to filing the complaint.

The following is the information on how to contact CIHQ to file a complaint:


Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer

    CIHQ Accreditation

    At Aspire Hospital, we are an approved hospital by the Center for Improvement in Healthcare Quality (CIHQ).

    As per CIHQ Accreditation policy, we are posting a complaint process. This process is in place to ensure that Aspire Hospital provides the highest level of quality.

    If you have any questions on the process, please feel free to contact us.